Cookie Policy

1. Introduction

This Cookie Policy explains how ("we", "us" or "our") uses cookies and similar storage technologies on merovianstay.com (the "Site"). It should be read alongside our Privacy Policy, which sets out how we handle personal data more broadly.

When you first visit the Site, a consent banner invites you to choose which categories of cookies you accept. Cookies that are not strictly necessary for the Site to function remain switched off unless and until you actively accept them. You may change your preferences at any time using the controls described in Section 7.

By continuing to browse the Site after making your selection, you acknowledge that you have read and understood this policy.

2. What Are Cookies and Similar Technologies?

A cookie is a small text file that a website places on your device (computer, tablet or smartphone) when you visit. Cookies allow the Site to recognise your device on subsequent visits and to store information about your preferences or actions.

In addition to traditional cookies, we may use related storage mechanisms, including:

• Session storage – temporary data held only for the duration of your browser session and deleted when you close your browser tab.
• Local storage – data stored persistently in your browser without an expiry date unless cleared manually.
• Pixel tags and web beacons – small transparent images embedded in pages or emails that record whether content has been loaded.
• Script-based tracking – small pieces of code that collect information about how you interact with our pages.

For brevity, this policy refers to all of these technologies collectively as "cookies".

3. Categories of Cookies We Use

We group the cookies on the Site into four categories based on their purpose. The table below summarises each category, its legal basis for use, and whether your consent is required.

4. Detailed Cookie Information

4.1 Strictly Necessary Cookies

These cookies are indispensable for the Site to work correctly. Without them, services you have requested — such as completing a room enquiry or accessing the secure areas of the Site — cannot be provided. Because they are essential, they are set automatically when you visit and cannot be switched off through our consent centre.

Examples of purposes covered by this category include:

• Maintaining a secure browsing session.
• Storing your cookie consent preferences so we do not prompt you repeatedly.
• Load balancing to ensure the Site remains accessible during periods of high traffic.
• Fraud prevention and security monitoring.

Typical duration: Session (deleted when you close your browser) to a maximum of 12 months for preference storage.

4.2 Functional Cookies

These cookies allow the Site to remember choices you make and to provide enhanced, more personalised features. For example, they may remember your preferred language or the region in which you are located. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Typical duration: Up to 12 months from the date of acceptance.

This category remains inactive unless you choose to accept it through our consent centre.

4.3 Analytics & Performance Cookies

These cookies help us understand how visitors engage with the Site by collecting and reporting information in aggregate form. They allow us to measure traffic volumes, identify the most and least popular pages, identify technical issues and understand how users navigate between pages. All information gathered is used solely for the purpose of improving our website and services.

Typical duration: Up to 24 months from the date of acceptance.

This category remains inactive unless you choose to accept it through our consent centre.

4.4 Marketing & Advertising Cookies

These cookies may be set by us or by third-party advertising partners through the Site. They track your visits across websites to build a profile of your interests and to show you relevant promotional content. They do not store directly personal information, but are based on uniquely identifying your browser and device. If you do not permit these cookies, you may still see general advertising, but it will be less targeted to your interests.

Typical duration: Up to 12 months from the date of acceptance, depending on the specific technology used.

This category remains inactive unless you choose to accept it through our consent centre.

5. Cookie Duration Explained

Cookies may be classified by how long they persist on your device:

• Session cookies are temporary files that are deleted automatically when you close your browser. They are used to carry information from one page to another during a single browsing session.
• Persistent cookies remain on your device for a set period (the "expiry date") or until you delete them manually. Each time you visit the Site, the server that set the cookie reads it to remember your settings or actions from previous visits.

The maximum retention periods relevant to cookies used on the Site are indicated for each category in Section 4 above. Where we become aware that a cookie is stored beyond its stated retention period, we will take prompt steps to remedy this.

6. Third-Party Cookies and Responsibility

Some cookies on the Site are placed by third-party service providers. Where optional categories (Functional, Analytics & Performance, Marketing & Advertising) are enabled by you, those categories may involve cookies set by external organisations whose own privacy and cookie policies govern the processing they carry out independently.

We wish to be transparent about the following important points:

• We do not control the cookies or tracking technologies deployed by third parties from their own domains or platforms, even if those technologies are triggered by your activity on our Site.
• Each third-party provider is an independent data controller for the data it collects through its own cookies and is responsible for complying with applicable privacy law in respect of that data.
• We encourage you to review the privacy and cookie notices published by any third-party services you interact with, including social media platforms or analytics providers, to understand how they process your data.
• When optional cookie categories are disabled (the default position), the corresponding third-party scripts and tags associated with those categories will not be loaded or executed on your device.

If you have questions or concerns about third-party cookies that remain after adjusting your preferences, please contact us at info@merovianstay.com and we will endeavour to assist or direct you to the relevant provider.

7. Managing Your Cookie Preferences

7.1 Our Consent Centre

When you first visit the Site, a cookie consent banner will be displayed. You may:

• Accept all cookies – enabling all four categories described in Section 3.
• Reject optional cookies – keeping only Strictly Necessary cookies active.
• Customise your preferences – enabling or disabling individual optional categories according to your own choices.

You may revisit and amend your selections at any time by accessing the Cookie Settings link in the footer of any page on the Site. Changes take effect immediately.

7.2 Browser-Level Controls

Most browsers allow you to control cookies through their settings. Depending on your browser, you can typically:

• View cookies currently stored on your device.
• Delete individual cookies or all cookies from a particular site.
• Block cookies from specific websites or block all third-party cookies.
• Set your browser to notify you before a cookie is placed.
• Use a private or incognito browsing mode, which does not retain cookies after the session ends.

Instructions for the most common browsers are available at the support pages of their respective developers:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Microsoft Edge: Settings > Cookies and site permissions
• Apple Safari: Preferences > Privacy > Manage Website Data

Please be aware that restricting cookies at the browser level may affect the functionality of this Site and of other websites you visit. In particular, disabling Strictly Necessary cookies is likely to impair the core operation of the Site.

7.3 Withdrawing Consent

You have the right to withdraw your consent for optional cookies at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal. To withdraw consent:

• Access the Cookie Settings link in the Site footer and deselect any optional categories you wish to disable; or
• Contact us at info@merovianstay.com and we will assist you.

When you withdraw consent for a particular category, the associated cookies will cease to be used prospectively. Some cookie files may remain on your device until their expiry date unless you also delete them via your browser settings (see Section 7.2).

8. Personal Data Collected Through Cookies

Depending on the cookie categories you accept, the data collected may include:

• Device identifiers (such as IP address, browser fingerprint, cookie ID).
• Browser type, version and operating system.
• Pages visited, time of visit, duration on page and click paths.
• Referral sources (for example, search engines or websites from which you arrived).
• Preferences you have selected (such as language or display settings).

We do not use cookies to collect special-category personal data, financial account details or passwords. Where data collected through cookies constitutes personal data, it is handled in accordance with our Privacy Policy and applicable Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

9. Minimum Age

The Site and its gaming facilities are intended for use by persons aged 18 years or older. We do not knowingly collect data from persons under this age through cookies or any other means. If you believe that a person under 18 has provided data to us through the Site, please notify us at info@merovianstay.com so that we may take appropriate action.

10. Governing Law

This Cookie Policy is governed by and construed in accordance with the laws of the State of Western Australia and the Commonwealth of Australia. Any dispute arising in connection with this policy that cannot be resolved directly with us may be referred to the appropriate courts of Western Australia.

Residents of Western Australia who have privacy-related concerns that have not been resolved to their satisfaction may contact the Office of the Australian Information Commissioner (OAIC), which provides public guidance, handles enquiries and administers a complaints process in relation to privacy rights under Australian federal law. The OAIC can be reached at www.oaic.gov.au.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes in applicable law or changes in our business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through a prominent notice on the Site or via email.

We encourage you to review this page periodically so that you remain informed about how we use cookies. Your continued use of the Site following publication of an updated policy constitutes your acknowledgement of those changes.

12. Contact Us

If you have any questions, concerns or requests in relation to this Cookie Policy or the way we use cookies, please contact us:

We will endeavour to respond to all enquiries within a reasonable time and no later than 30 days of receipt.