Reservations
Discuss room availability, stay preferences and booking conditions with our reservations team before confirming your visit.
Contact
We are here before, during and after your visit
Whether you are planning ahead or already with us in Alkimos, the Merovian Stay team is ready to assist with every detail.
Contact
How can we help?
The Merovian Stay team is available for reservations, arrival planning, dining enquiries and general resort questions. Reach us by phone at +61 8 6401 7395, by email at info@merovianstay.com, or use the contact form and we will follow up promptly.
Guest Services
For questions about resort facilities, dining, accessibility, parking and arrival logistics, our guest services team has the answers.
General Enquiries
For group bookings, event enquiries, gaming information or anything else, send your question and the relevant team member will respond.
Guest services
Help with the details
The Merovian Stay guest services team is on hand to assist with resort questions, individual requests and visit planning. Whether you need guidance on the casino, dining reservations or general resort navigation, the team is ready to help.
Before arrival
Share room preferences, accessibility requirements or arrival details in advance so the team can prepare for your stay.
During the stay
Ask for assistance navigating resort services, including dining, leisure, entertainment and the casino floor.
Local guidance
The team can help you build time in and around Alkimos into your stay, making the most of the destination.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive matters, calling or emailing us directly using the contact details on this page is the fastest route to an answer.
How do I send a booking request?
Select your preferred dates using the availability tool or contact the reservations team directly by phone or email to discuss your options.
Where can I find operating hours for resort facilities?
Our guest services team can provide current operating information for all resort facilities, including dining and the gaming floor.
Can I ask about parking or getting to the resort?
Absolutely. Contact guest services with your arrival details and the team will provide the information you need to plan your journey.
Can I request accessibility information before I arrive?
Yes. Please describe the features or assistance you require and we will ensure the relevant details are ready for your arrival.
Where can I find the terms that apply to my booking?
Rate, cancellation and payment conditions are provided alongside your booking confirmation and are available from the reservations team on request.